Salesforce Interview Questions And Answers For Freshers!

1. What Does Salesforce Do?

Salesforce offers cloud-based services and CRM software to businesses to improve client relationships. It aids companies in effectively maintaining and tracking the data of their customers. Learning Salesforce Training In Chennai is the best choice for your right career.


2. What Are The Subsidiaries Of Salesforce?

The following are Salesforce's principal subsidiaries:

  • Dashboard Pardot

  • Mulesoft Demandware Inc. Heroku

  • SalesforceIQ.


3. What Is An Audit Trail In Salesforce?

Salesforce's Audit Trail logs all data changes, tracks for up to six months, exports for analysis, and can be accessed from the Setup menu, helping to ensure data integrity, compliance, and system performance.

4. What Is Meant By App In Salesforce?

In Salesforce.com, an app is a container that houses different elements like a name, a set of necessary tabs, and a logo. It is also known as a collection of tabs that collectively demonstrate the capabilities you need. In Salesforce, you can modify existing apps to meet your needs or create new ones by fusing custom and standard tabs.


5. What Are Salesforce Standard Fields?

Below mentioned are the Salesforce Standard Fields


  • Owner,

  • Name,

  • Last modified by,

  • Created by.


6. What Is A Record In Salesforce?

A record in Salesforce is a single instance of an object, such as a single account or contact. Each record has a unique ID and contains the data fields defined by the thing.

7. What Is A Profile In Salesforce?

A profile in Salesforce is a collection of settings and permissions that determine what a user can see and do within the Salesforce platform. Profiles can be customized to meet the needs of specific user roles or groups.


8. What Is A Workflow In Salesforce?

A workflow in Salesforce is a series of automated actions triggered by a specific event, such as a new record being created or a field being updated. Workflows can be used to automate business processes and streamline operations.


9. What Is A Validation Rule In Salesforce?

A validation rule in Salesforce is a rule that checks the data entered by a user against a specific set of criteria and prevents the user from saving the record if the data does not meet those criteria. Validation rules can be used to ensure data accuracy and consistency.


10. What Is A Report In Salesforce?

A report in Salesforce is a customizable view of data that allows users to analyze and visualize data in various formats, including tables, charts, and graphs. Information can be created using a drag-and-drop interface, shared with other users or exported to other formats.


11. What Is A Dashboard In Salesforce?

A dashboard in Salesforce is a customizable view of data that allows users to monitor key performance indicators (KPIs) and track progress toward business goals. Dashboards can be created using a drag-and-drop interface, shared with other users, or exported to other formats.


12. What Is The Salesforce Appexchange?

The Salesforce AppExchange is a marketplace where users can browse and download third-party apps and add-ons that extend the functionality of the Salesforce platform.


13. What Is The Force.Com Platform?

The Force.com platform is the underlying platform that powers the Salesforce CRM system. It includes various tools and services for developing custom applications, automating business processes, and integrating with other systems.


14. What Is An Object In Salesforce?

An object in Salesforce is a database table representing a specific type of data used to store, organize, and manage data within the Salesforce platform. Each object has a set of fields that define the data that can be stored within it. 


15. What Is A Junction Object In Salesforce?

A junction object in Salesforce is a custom object that enables many-to-many relationships between two other objects. It stores information about the relationship and allows for the creation of related lists on both objects. Junction objects are useful for creating complex data models and automating business processes.

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